TERMS AND CONDITIONS

 

ORDER

 All the customers are supposed to read the Terms and Conditions prior to the order and accepte it.

In Ordering all the purchaser have to complete personal data on an online form.

All the offers on www.doubt-clothing.com are valid as long as they are visible on the website.

Pictures and descriptions of the products are only indications, and will undergo minor modifications without the seller’s liability being incurred, or without the validity of the sale being disputed.

In the event of a product ordered by the buyer being unavailable, the seller agrees to inform the buyer by email when knowledge of such unavailability. And engages to refund the purchase within 30 days.

 

PAYMENT

We reserves the right to change prices of products present on Website.

All the products will be invoiced, based on the price in place of the day of order to the buyer

The doubt SAS reserves the right to refuse to make a delivery or to honor an order from a consumer who has not paid wholly or partially a previous command, or has a litigious payment in process.

Payment of the order will be:

  • By credit card: the payment is made by secured bank server at the time of ordering. This means that none of your information transits via the site. Payment by credit card is therefore totally secure; personal information transmitted from the doubt-clothing.com site.
  • Paypal

Payment by credit card cannot be cancelled. The purchaser can exercise is right of withdrawal or cancellection of its order in case of prejudice.

 

Doubt is bound by contract with colissimo. All packages are shipped via their services.

Shipping costs are calculated according to the destination, it is automatically added when validating your shopping cart, and included in the total price to pay for your order.

All the delays are based on working day.

Doubt SAS will deliver the product to address complete in the information form.

If you havedelivery delay contact our Customer Service at contact@doubt-clothing.com

The products always travel at the risks of buyer. In the event of delay, contact our customer service.

 

DELIVERY AND RETURNS

Doubt is bound by contract with colissimo. All packages are shipped via their services.

Shipping costs are calculated according to the destination, it is automatically added when validating your shopping cart, and included in the total price to pay for your order.

All the delays are based on working day.

Doubt SAS will deliver the product to address complete in the information form.

If you havedelivery delay contact our Customer Service at contact@doubt-clothing.com

The products always travel at the risks of buyer. In the event of delay, contact our customer service.

 

Procedure and general conditions

To any request, enclosed your order N° enclosed the e-mail.

If customer needs to return product, request our customer service (contact@doubt-clothing.com), otherwise return shall be denied.

The time allotted for you to contact our customer service depends on the reason for return. The request for return must be made to our customer service

Upon receipt of our agreement, you have 15 days to return the product. After this period, your return will be rejected.

We suggest you make the return by tracked Colissimo

All the package sent by you are not under our responsibility, if the Package get lost complain against the postal service.

Following receipt of the products, the buyer has a period of 7 days enabling him, without having to give any reasons, to return the delivered product.

 

GENERAL

Terms used in the Terms and Conditions have the following meanings:

Buyer: individual acquiring products via the internet site

Seller: Company Ltd. Doubt SAS, 142 rue Sainte Catherine 33000 Bordeaux, France,

contact@doubt-clothing.com

N°siret: 83011987100010 ; VAT: FR 55 830119871